Online purchases
Return Policy
Thank you for shopping with J&J Kicks. We strive to provide you with the best products and service possible. Please read our refund policy carefully before making a purchase.
Refund Policy Overview:
- J&J Kicks does not offer refunds on purchases.
- We only offer store credit for items returned in new and unused condition, in their original packaging, and with all tags attached.
- Store credit is valid for future purchases and cannot be redeemed for cash.
- All returns must be initiated within 15 days of the original purchase date.
- Proof of purchase is required for all returns.
- Only a manager is allowed to issue store credit.
- Store credit may only be issued IN-STORE.
- Please understand that there are no exceptions to this.
Eligibility for Store Credit
To be eligible for store credit, the following conditions must be met:
- The item must be returned in-store in new and unused condition.
- The item must be returned in its original packaging.
- All tags must be attached to the item.
- The return must be initiated within [number of days] days of the original purchase date.
- Proof of purchase must be presented.
Exclusions:
The following items are not eligible for return or store credit:
- Items that have been worn, washed, or altered in any way.
- Items without their original packaging or tags.
- Final sale items.
- Gift cards.
Contact Us:
If you have any questions or concerns about our refund policy, please contact our customer service team at [customer service email or phone number]. We are here to assist you with any inquiries you may have.
J&J Kicks reserves the right to update or modify this refund policy at any time without prior notice.
